JM Bullion provides its customers with a user-friendly website, transparent pricing structure, dedicated customer support, and investor-friendly features, making it our choice as the online gold dealer with the best customer experience.
JM Bullion Pros & Cons
Since its founding in 2011, JM Bullion has quickly grown to become Inc.com’s “fastest-growing precious metals company” in the U.S. That growth can be attributed to JM Bullion’s commitment to offering a wide selection of products, transparent pricing, dedicated customer support and a simple purchasing process. This makes it our choice as the online gold dealer with the best customer experience.
Its product selection is extensive, with a wide variety of gold, silver, platinum, copper, palladium coins, and bars, priced without commissions or additional fees. Different payment methods have different prices. JM Bullion offers members of the military the same discount it offers on bulk purchases.
Pros:
- Low shipping costs and low free shipping threshold
- Clean and easy-to-use shopping site
- Several hundred thousand positive reviews
Cons:
- Doesn’t sell internationally
JM Bullion Payments & Shipping
Payments can be made by ACH transfer (up to $100,000), cryptocurrency (up to $250,000), paper check (up to $75,000), credit or debit card (up to $25,000), PayPal (up to $25,000), and bank wire transfer (up to $250,000). Credit card and PayPal payments are charged 4% more and cryptocurrency 1% more via a “discount” for the other methods.
Shipping is free for orders of $199 or more and includes insurance costs. For orders less than $199, you’ll pay $7.99 (more if you upgrade your shipping method at checkout). You can also choose to have their gold shipped free to JM Bullion’s storage partner, TDS Vaults, a high-security depositary with several locations worldwide.
JM Bullion Return Policy
JM Bullion offers a five-day return policy. While it doesn’t indicate on its website whether there is a restocking fee, you are responsible for market losses. The dealer has a minimum buyback policy of $1,000. You can visit its website to see its current buyback prices.
JM Bullion prides itself on its dedicated customer support, which is accessible during business hours via live chat, email, and phone. The company has great reviews on Trustpilot.
